Refunds

A key is capable of use as soon as it is issued. It cannot be returned. The sale is final on issue. EliteKeys does not return cryptocurrency for a key that has already been issued.

The Buyer’s remedy, where access supplied under a valid key stops working through no fault of the Buyer, is a replacement of that access, subject to availability. The Buyer redeems the same key. Replacement is not a new sale and it is not a cash refund.

EliteKeys does not refund a change of mind, a used balance, a title removed by a third-party service, a region restriction of that service, a temporary lack of supply, or a purchase of the wrong product. A chargeback, a payment dispute, or an attempt to reverse a completed payment closes the account and the keys on it.

If a confirmed payment does not result in a key because of a fault of EliteKeys, EliteKeys shall issue the key, or a key of the same product. An underpayment, a late payment, or a payment against an expired invoice does not complete the order.