Terms of sale

The seller is EliteKeys, operating the website elitekeys.site. The customer is the person who opens an account, pays, or redeems a key (the “Buyer”). The Buyer must be at least 18 years of age and able to enter a binding contract. The Buyer is responsible for confirming that this purchase is permitted where the Buyer lives.

EliteKeys buys the digital subscriptions, memberships, and other access that it offers on this website. EliteKeys pays for that access with its own money, before a key is sold. The Buyer does not pay the brand, and the Buyer is not sent to take out a retail subscription in the Buyer’s own name.

The contract is between the Buyer and EliteKeys only. The price is the price of a key. A key is a limited, personal, non-transferable right to use access which EliteKeys has purchased and which EliteKeys continues to hold for the life of that key. The Buyer does not become the owner of an account. The Buyer does not receive a gift card, a stored-value card issued by the brand, or title to any third-party service.

EliteKeys is an independent seller. It is not Netflix, The Walt Disney Company, Amazon, Warner Bros. Discovery, Paramount, Crunchyroll, Spotify, Deezer, Google, OpenAI, Anthropic, or any other company named on a product, and it is not their agent, partner, or authorised retailer. Names and marks are used only so the Buyer can see which service a key relates to.

A key is a code issued by EliteKeys. It is the goods. When the Buyer redeems it while signed in, EliteKeys supplies the access that key was sold for. Depending on the product, that supply is sign-in details, a session or file which opens that access in a browser, or a prepaid balance drawn down as it is used. The redeem screen states what was supplied. That supply is delivery.

The right is for the Buyer alone. The Buyer shall not publish a key, sell a key that has already been redeemed, or pass delivered access to any other person. An approved reseller may sell an unused key in that reseller’s own shop. A redeemed delivery is not stock for resale.

Where supply is available, delivery is made at the time of a successful redemption. Where supply is not available, the key remains valid. The Buyer may redeem it again later. A temporary lack of supply is not a failure to deliver and is not a ground for a cash refund.

Access is supplied from subscriptions and memberships which EliteKeys has paid for. It is not a fixed-term contract with the brand, and it is not warranted for a particular end date, title, region, or picture quality. In ordinary use it is provided for a period of weeks. If access supplied under a valid key stops working through no fault of the Buyer, the Buyer may redeem the same key for a replacement of the same product, subject to availability. Replacement is the remedy. It is not a new sale.

Access is held by EliteKeys. The Buyer receives a right to use it. The Buyer shall not:

• Change the email address, password, telephone number, or recovery options on that access.
• Add the Buyer’s own security method to it.
• Add a card or any other payment method, or buy an upgrade, rental, or gift inside the third-party service.
• Place the Buyer’s name, address, files, or other private material on it.
• Copy, publish, or resell the sign-in details, session, file, or token that was supplied.
• Use the access to attack, scrape, or interfere with the third-party service.

EliteKeys may replace or withdraw access in accordance with these terms. Anything the Buyer saves on it may be lost. A charge that a third-party service makes to a payment method the Buyer added is the Buyer’s charge. A breach of this section ends the right to a replacement and entitles EliteKeys to close the key without refund.

Where the product is a prepaid balance, the key is paid credit, not an unlimited subscription. Use is charged against that balance at the rates applicable to the product until the balance reaches zero. Credit that has been used remains used. If access fails on EliteKeys’ side before the balance is used, EliteKeys will restore the ability to use the remaining balance. The Buyer shall keep the token confidential.

Some products are used with software EliteKeys makes available from this website after the key is redeemed. The Buyer shall install that software only from a link on elitekeys.site. That software is EliteKeys’ software. It is not a product of the company that operates the service named on the key. The password for elitekeys.site is not a password for any other service.

The price is the price shown before the Buyer pays. On a reseller shop, payment is made in cryptocurrency, in the currency, amount, and to the address stated on the invoice, before the invoice expires. A payment that confirms is complete. EliteKeys cannot recall a confirmed cryptocurrency payment. An underpayment, a late payment, or a payment against an expired invoice does not complete the order. If a confirmed payment does not result in a key because of a fault of EliteKeys, EliteKeys shall issue the key, or a key of the same product.

Redemption requires an EliteKeys account. The Buyer provides a username, an email address, and a password. The password is stored only in a form that cannot be read back. The Buyer shall keep those credentials confidential and is responsible for activity on the account after a sign-in. A signed-in session stays in this browser until the Buyer signs out.

The ticket desk is for access to the EliteKeys account itself, including a lockout or a forgotten password. A delivery that has stopped working is dealt with by redeeming the same key.

EliteKeys may refuse a redemption, close a key, or close an account, without refund, if the Buyer:

• interferes with the website or attempts to obtain access the Buyer has not paid for;
• publishes, transfers, or resells delivered access or an issued token;
• alters credentials or recovery settings on access held by EliteKeys;
• uses supplied access to attack or disrupt a third-party service;
• misuses the ticket desk after being told what it is for; or
• uses another person’s EliteKeys account without authority.

EliteKeys may also pause a product while supply is unavailable. Keys for that product remain valid. They are not converted into cash.

A shop on a subdomain of elitekeys.site may be operated by an approved reseller. The reseller sets the shop’s price and its own shop text. The key is still supplied by EliteKeys, and these terms still govern the key. Shop text does not amend these terms. The price charged by a reseller is a matter between the Buyer and that reseller.

Product names, logos, and trade marks remain the property of their owners. The text, layout, and software of elitekeys.site belong to EliteKeys. The Buyer shall not copy the site, scrape it, or use the EliteKeys name on a shop that is not an approved reseller shop on this domain.

The website and third-party services are not guaranteed to be uninterrupted. An outage, a regional restriction, a lack of supply, or a withdrawal of access by a third-party service is not a breach. The Buyer’s route is to redeem again when supply is available.

To the extent the law allows, EliteKeys’ liability in respect of a key is limited to replacing the access supplied under it or, where a confirmed payment produced no key by reason of EliteKeys’ fault, to issuing that key. Rights which a statute does not allow to be waived remain in force.

EliteKeys may amend these terms by publishing a new copy on elitekeys.site and changing the date at the top. Continued use after that date is acceptance of the amended terms. If a court sets one provision aside, the remaining provisions continue. These terms, with the privacy notice, the cookie notice, and the refund notice, are the entire agreement. They do not, in this document, select the courts of one country. The Buyer may not assign the account.

For a lockout or a password that will not work on the EliteKeys account, the Buyer should open a ticket after signing in, where sign-in is still possible. For access that has stopped working, the Buyer should redeem the same key on the home page.